Download Print Scout
Download the Print Scout installation package for the operating systems your users have. You need the Site Encryption Key to download it.
Before you begin
- You've saved the Site Encryption Key. See Save or recover the Site Encryption Key.
- For Linux, the authentication provider is OpenID and Cloud Storage is turned on. See the note below.
Download the package
Open the download
Sign in to the HP Insights web console. Depending on your license:
- Secure Print: go to Secure > Setup Guide, and under Install on-premises components, select Download Print Scout.
- Secure Print Direct: go to Direct > Setup Guide, and under Install on-premises components, select Download Print Scout.
You can also download Print Scout from Discover > Print Scout.
Enter the Site Encryption Key
Enter the Site Encryption Key you saved earlier. Copy and paste it to avoid mistakes.
Choose the operating system and download
Select the operating system, then select Download. The options are:
- Windows
- Mac
- Linux (for Secure Print with OpenID and Cloud Storage)
Note: Linux Print Scout is available to download only when the authentication provider is OpenID and Cloud Storage is turned on, because print jobs are stored only in the cloud, not on the workstation. To turn on Cloud Storage, go to Secure > Settings > Secure Print Settings > Document Handling.
Note: If you leave the Setup Guide without downloading Print Scout, or download it but don't install it, you can download it again by entering the Site Encryption Key. If you've lost the key, contact your vendor.
What's in the package
| Package | Files |
|---|---|
| Windows | CustomerSecret.dat (the encrypted AES encryption keys), the Print Scout .msi installer, and Setup.ini (configuration settings) |
| Mac | CustomerSecret.dat, MacPrintScoutInstaller.pkg (the installer), and Setup.ini |
| Linux | CustomerSecret.dat, install.sh (the installer), and Setup.ini |
Next step: Install the first Print Scout